Outlook: How to Add a Mailbox

Summary

Process to add additional mailboxes to the Outlook client.

How to add a shared mailbox to your Outlook.

Go to File and then Account Settings, and Account Settings again
Click Change
On the Change Account screen, select More Settings
Go to the Advanced tab.
Select Add and search for the desired mailbox. (Outlook will probably stop responding for a minute or two. This is normal.)
Select Apply (Outlook will probably stop responding for a minute or two. This is normal.)
Select OK

Article ID: 10720

Created

Wed 3/22/23 11:20 AM

Modified

Tue 6/27/23 4:59 PM