Managing Membership of Distribution Lists in the Global Address List

Overview

Owners can manage the membership of Distribution Lists in Outlook using the Global Address List. If the person you wish to add is NOT in the Global Address List, you will need to submit a ticket to have a Contact created. 

Guide

1. Open the Global Address List (GAL) and search for the list
2. Double click on it OR right click -> Properties
3. Select Modify Members…
   1. 
4. Select Add to add new contacts
   1. Search for the person in the GAL
   2. Double Click on them or select Add
   3. Click OK
   4. 
      Select OK
   5. Select Apply
   6. Select OK
5. To Remove a Contact from the list
   1. Click on the person to highlight them
   2. Select Remove to remove contacts from the list
   3. Select OK
   4. Select Apply
   5. Select OK
6. If the person you wish to add is NOT in the Global Address List, you will need to submit a ticket to have a Contact created.