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AI Portal - Report an Issue
AI Portal - Report an Issue
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Report an issue with the research AI platform.
User / Contact Information
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Title
A short description to explain the nature of a ticket.
Is this issue report for yourself or someone else?
Please indicate who is encountering the issue.
Is this issue report for yourself or someone else?
Myself
Someone Else
Name
Full name of the person having the issue.
Email Address
Email address of the person having the issue.
Campus
Please select the campus of the person having the issue.
Adirondack
Albany
Alfred Ceramics
Alfred State
Binghamton
Brockport
Broome
Buffalo State
Buffalo University
Canton
Cayuga
Clinton
Cobleskill
Columbia-Greene
Cornell Agriculture and Life Sciences
Cornell Human Ecology
Cornell Industry and Labor Relations (IRL)
Cornell Veterinary Medicine
Corning
Cortland
Delhi
Downstate Medical
Dutchess
Empire State
Erie
ESF (Environmental Science and Forestry)
Farmingdale
Finger Lakes
FIT (Fashion Institute)
Fredonia
Fulton-Montgomery
Genesee
Geneseo
Herkimer
Hudson Valley
Jamestown
Jefferson
Maritime
Mohawk Valley
Monroe
Morrisville
Nassau
New Paltz
Niagara
North Country
Old Westbury
Oneonta
Onondaga
Optometry
Orange
Oswego
Plattsburgh
Polytechnic
Potsdam
Purchase
Rockland
Schenectady
Stony Brook
Suffolk
Sullivan
Tompkins-Cortland
Ulster
Upstate Medical
Westchester
System Administration
Research Foundation (Not Campus Attached)
ITEC
SICAS
Issue Type
Please select the category that most resembles the issue being encountered.
Issue Type
Trouble Logging In
Project Provisioning Failed
Authentication Issue/401 Error
Access Denied/403 Error
System Error 400/500 level
Other Issue
Description of Issue
Please describe the issue with as much detail as possible.
Attachment
Please attach any screenshots or other files that would assist in solving the issue.
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Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code