Procedure to use for reporting a cyber-incident to the SUNY CISO.

User / Contact Information

Incident Information

Please select the campus that this issue is associated with.
A short description to explain the nature of a ticket.
Please provide the name of the primary contact that is associated with this incident, if not yourself.
Please provide the phone number of the primary contact.
Please enter the email address that is associated with this incident's primary contact.
Please use this area to specify any additional contacts(Name, Phone number, Email).
Incident Nature / Type
Please select the incident type that you are reporting. Please check all that apply.
Incident Nature / Type
Please elaborate on what has occurred.
Have all relevant systems and data (system/firewall logs) been secured and preserved for forensic analysis?
Have all relevant systems and data (system/firewall logs) been secured and preserved for forensic analysis?
Please give a brief description on your plan to do this.
Do you have a communication plan in place to address this incident?
Incident response communication plans should address this quandary by outlining clear criteria for when the team should notify law enforcement. The plan should also identify who on the team has the authority to make that determination and what internal notifications should take place prior to involving law enforcement.
Do you have a communication plan in place to address this incident?
Have you identified the source system of the cyber incident?
Have you identified the source system of the cyber incident?
Do you have cyber insurance?
Do you have cyber insurance?
Did you invoke your cybersecurity insurance?
Did you invoke your cybersecurity insurance?
Please provide a phone number in addition to the name.
What resources (people, technology, etc.) are needed to fully respond to the cyber incident?
What resources (people, technology, etc.) are needed to fully respond to the cyber incident?
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
File attachments associated with the ticket.
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Incident Scale

The impact, in terms of number of individuals, of a ticket.

Other Fields

Your name
Verification Code