How to report a "phish" or phishing email

Summary

How to use the Phish Alert Report button in Outlook to report phishing emails to IT.

Body

Overview

Phishing is the practice of defrauding users into giving up their usernames, passwords, credit card numbers, and other personal or confidential information. Phishing emails will often try to get you to click on links that take you to fake websites. They often pretend to be from organizations such as a bank, PayPal, Amazon, or even TeamDynamix.

If you receive a phishing email (AKA a fraudulent email purporting to be from a legitimate sender that try to get you to disclose information such as usernames/passwords, or other sensitive data) - you can report these messages to the Office of Information Technology quickly via Outlook.  How to do so depends on how you access your email.

Using the Phish Alert Report button is both quick and easy, and gets us the information we need to investigate the issue.

Note:  If you receive marketing or unsolicited emails that are not phishing emails, you can mark those messages as "Junk Email" which will move them to the Junk Email folder and keep them out of your Inbox.  Please see the guide, How to manage spam emails for more information.

Guide

Outlook Desktop App

  1. Open the email you wish to report to full screen.
     
  2. Click on the Phish Alert Report in the toolbar at the top right.

     
  3.  You'll be asked to confirm whether to report this message and given options to show the Sender's details and to classify the email.  Click the "Phish Alert" button to proceed. This will send the email to IT for review.

     

Outlook Mobile App (Android)

  1. Open the email you wish to report.  To use the Phish Alert button on Android, click the more options (three dots) button in the top right corner of the email.

     
  2. A context menu opens where you can click the Phish Alert button.  Click the Phish Alert button at the bottom of the screen.

     
  3. The button will then prompt to confirm that you want to report the message, click the Mobile Phish Alert button at the bottom of the screen to send the email to IT for review.

     

Outlook Mobile App (iOS)

  1. Open the email you wish to report.  To use the Phish Alert button on iOS, click the more options (three dots) button in the top right corner of the email.

     
  2. A context menu opens where you can click the Phish Alert button.  Click the Phish Alert button at the bottom of the screen.

     
  3. The button will then prompt to confirm that you want to report the message, click the Mobile Phish Alert button at the bottom of the screen to send the email to IT for review.

Details

Details

Article ID: 11830
Created
Wed 5/1/24 11:37 AM
Modified
Tue 5/7/24 11:05 AM