Overview
Using Call Hold in Teams allows you to put a call on hold to take a quick break from a phone call while keeping the caller on the line. While on hold, the caller will not be able to hear you speak. This guide goes over how to place a call on hold and resume a call that is on hold.
Guide
The steps below will guide you through the process of placing a call on hold and resuming the call.
- In your Teams client, while in a phone call, locate the "Hold" icon along the top bar and click to place the call on hold. The caller will hear hold music.
- To return to the call, click the "Resume" button along the top bar.
You can place a call on and off hold more than once during a call.