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This article will go over how to answer a Delegated Call.
Understanding how shared lines operate under Teams Calling thru the use of Call Queues and Auto-Attendants.
How to add others as delegates of your phone line
A guide to placing a phone call on and off Hold using Microsoft Teams Calling.
A guide for adding another participant to a Teams phone call.
Overview of the MS Teams Calling Screen
Understanding options available for adjusting how your incoming calls are processed.
How to set up and use a call group with Teams Calling to temporarily forward your lines to a group of people
Overview of using Microsoft Teams for calling