Report an Incident

Submit an issue related to any outage, break, error, lost/stolen item, unexpected event, or physical/cyber security problem.

If you are a System Administration employee (or one of it's affiliates) please sign in to see the full catalog of requests.

Services (5)

Global ID Support

Support for items related to the Global IDs, the university-wide SUNY identification number system.

SUNY Blue - Error or Bug Report

Report bugs or issues with the SUNY System Administration's University-Wide collaboration platform based on Microsoft SharePoint.

SUNY System Admin WAN Network Incident

Procedure to report a spike in traffic on the network.

SUNYWide Cyber Incident Reporting

Procedure to use for reporting a cyber-incident to the SUNY CISO.

U-Wide Applications or SUNY.edu Website Incident

Report issues or errors with the SUNY.EDU website, portal, portal applications, or within the BI, FMS, HRMS, IR, or EM/ASC applications.