Popular Services

Support for items related to the Global IDs, the university-wide SUNY identification number system.


Report issues or errors with the SUNY.EDU website, portal, portal applications, or within the BI, FMS, HRMS, IR, or EM/ASC applications.


Request application enhancements to any sub-applications of the SUNY FMS system


Request an account on the System Administration TDX platform


Request for new features or reports within the BI application.


Add additional user(s) to your SUNY Blue site.


Request application enhancements to any sub-applications of the SUNY IR system.


Submit an idea for how to use DTP funding to improve SUNY


Remote consultation and configuration assistance for firewall and edge networking devices.


Procedure to report a spike in traffic on the network.


Request an editor account in the STEP tool using this form.


Request access to join the SUNY Transfer and Articulation Community discussion.


Request to add/update service provider metadata to SUNY IDM IdP’s trusted metadata list.


SUNYNet's Network Operations Center is staffed with personnel that can assist SUNY Campuses and Offices with all phases of network service planning, operations and administration.


Support for logins to NY.gov site from SUNY Portal and HR Portal links.


Request assistance with the SUNY Cross-Registration policy, process, or application.


Procedure to use for reporting a cyber-incident to the SUNY CISO.


Report bugs or issues with the SUNY System Administration's University-Wide collaboration platform based on Microsoft SharePoint.


Questions and support for common issues related to Transfer and Articulation.


Submit site feedback, errors, or suggestions for the transfer.suny.edu sites including STEP services.


With Managed DNS, we are committed to our goal of providing primary and secondary nameservers for SUNY Campuses and offices state-wide.


The primary objective of this service is to provide SUNY campuses and partners with secure site-to-site virtual private networking between these sites and System Administration and/or ITEC.


Request assistance with the SUNY Reverse Transfer policy, process, or application.


Request assistance with the MuleSoft Integration Platform


Perimeter network performance monitoring for SUNY Campuses and offices providing a holistic view of the health and performance metrics of network equipment throughout the SUNYNet wide area infrastructure.