Popular Services

Support for items related to the Global IDs, the university-wide SUNY identification number system.


Request application enhancements to any sub-applications of the SUNY IR system.


Request an account on the System Administration TDX platform


Request for new features or reports within the BI application.


Request application enhancements to any sub-applications of the SUNY FMS system


Report issues or errors with the SUNY.EDU website, portal, portal applications, or within the BI, FMS, HRMS, IR, or EM/ASC applications.


Add additional user(s) to your SUNY Blue site.


Support for logins to NY.gov site from SUNY Portal and HR Portal links.


SUNYNet's Network Operations Center is staffed with personnel that can assist SUNY Campuses and Offices with all phases of network service planning, operations and administration.


Procedure to report a spike in traffic on the network.


Submit transfer-related news, highlights, and articles from your campus to be showcased on the SUNY Transfer Hub.


Questions and support for common issues related to Transfer and Articulation.


Request an editor account in the STEP tool using this form.


Request access to join the SUNY Transfer and Articulation Community discussion.


Report bugs or issues with the SUNY System Administration's University-Wide collaboration platform based on Microsoft SharePoint.


Request to add/update service provider metadata to SUNY IDM IdP’s trusted metadata list.


Procedure to use for reporting a cyber-incident to the SUNY CISO.


Remote consultation and configuration assistance for firewall and edge networking devices.


The primary objective of this service is to provide SUNY campuses and partners with secure site-to-site virtual private networking between these sites and System Administration and/or ITEC.


Submit site feedback, errors, or suggestions for the transfer.suny.edu sites including STEP services.


SD-WAN Networking The primary objective of this service is to provide SUNY campuses and partners with secure site-to-site virtual private networking between SUNY University-wide Datacenters along with future focused features.


Submit an idea for how to use DTP funding to improve SUNY


Request assistance with the MuleSoft Integration Platform


With Managed DNS, we are committed to our goal of providing primary and secondary nameservers for SUNY Campuses and offices state-wide.


Request assistance with the SUNY Cross-Registration policy, process, or application.