Popular Services

Support for items related to the Global IDs, the university-wide SUNY identification number system.


Report issues or errors with the SUNY.EDU website, portal, portal applications, or within the BI, FMS, HRMS, IR, or EM/ASC applications.


Request application enhancements to any sub-applications of the SUNY FMS system


Add additional user(s) to your SUNY Blue site.


Request an account on the System Administration TDX platform


Request application enhancements to any sub-applications of the SUNY IR system.


Request for new features or reports within the BI application.


Remote consultation and configuration assistance for firewall and edge networking devices.


Report bugs or issues with the SUNY System Administration's University-Wide collaboration platform based on Microsoft SharePoint.


Request to add/update service provider metadata to SUNY IDM IdP’s trusted metadata list.


Request an editor account in the STEP tool using this form.


Questions and support for common issues related to Transfer and Articulation.


Request access to join the SUNY Transfer and Articulation Community discussion.


Submit an idea for how to use DTP funding to improve SUNY


SUNYNet's Network Operations Center is staffed with personnel that can assist SUNY Campuses and Offices with all phases of network service planning, operations and administration.


The primary objective of this service is to provide SUNY campuses and partners with secure site-to-site virtual private networking between these sites and System Administration and/or ITEC.


Support for logins to NY.gov site from SUNY Portal and HR Portal links.


Request assistance with the SUNY Cross-Registration policy, process, or application.


Perimeter network performance monitoring for SUNY Campuses and offices providing a holistic view of the health and performance metrics of network equipment throughout the SUNYNet wide area infrastructure.


Procedure to use for reporting a cyber-incident to the SUNY CISO.


Request assistance with the MuleSoft Integration Platform


SD-WAN Networking The primary objective of this service is to provide SUNY campuses and partners with secure site-to-site virtual private networking between SUNY University-wide Datacenters along with future focused features.


SUNYNet offers hosting for Mediasite, Sonic Foundry’s webcasting and video content delivery platform.


Submit site feedback, errors, or suggestions for the transfer.suny.edu sites including STEP services.


Request assistance with the SUNY Reverse Transfer policy, process, or application.